On launching new web application, build or campaign first?


6

I'm a software guy so the approach I tend towards is to build something which does at least some core functionality first before telling anyone about it, and refine it through usage.

But recently I met someone who was from a marketing background and he had launched an online "coming soon" type campaign which was quite flashy and looked great but there isn't a line of code written or even any software design behind it. I was shocked that he would expose his ideas before having something done because anyone out there could copy the concept and beat him to market. However he does have the advantage of refining the concept through feedback before even investing time in building anything?

What are the pros and cons of the two vastly different approaches to launching a web application concept?

Web Website Web Services Product Launch

asked Jan 17 '12 at 21:18
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Barra MacMathuna
133 points
Top digital marketing agency for SEO, content marketing, and PR: Demand Roll

3 Answers


7

The terms that cover this type of activity are "Lean Startup" and "Minimum Viable Product"

http://en.wikipedia.org/wiki/Minimum_viable_product http://en.wikipedia.org/wiki/Lean_Startup Google around those terms and you will find a huge amount of info. Eric Rees seems to be the man of the moment on this particular 'revolution'

Taking this to the extreme is the idea that you put up a landing page describing what you're going to do with an email sign up form if they are interested. They have to be somewhat interested to give you their email address so you get to test demand all before you've got a single line of code written. (You can use same to test marketing strategies at same time - e.g. see how many signups you can get for $100 of adwords). For the landing page you can use some pre-built templates or a 'viral' take on this at LauchRock and KickOffLabs.

Pros

  • You 'test your assumptions' as quickly and cheaply as possible.
  • You would launch/beta ready with a list of hot prosptects

Cons could be

  • Get people interested way before you've got anything for them and risk annoying them.
  • Alert competition (I don't personally think this is valid, if your idea is good then you can be sure competition is on its way and you better plan to deal with it)
answered Jan 17 '12 at 22:30
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Ryan
1,365 points
  • Very helpful thank you, I really think like an engineer and crave the working product too much! :-) – Barra MacMathuna 12 years ago
  • Haha - your greatest strength when doing something like this is that you're an engineer. However, your greatest weakness is also that you're an engineer! – Ryan 12 years ago
  • The problem is that creating software is easy and ubiquitous. Building a customer base and a business around that software is hard. – Mike Nereson 12 years ago
  • @MikeNereson Easy if you know how! I find that building great software is usually considered trivial by those who don't know much about it or those very little talent for it! Having said that I take your point that building a business takes work which may or may not be as easily measurable. – Barra MacMathuna 12 years ago
  • Great software != a great business, nor is great software a requirement for a great business. By "creating software is ... ubiquitous" I meant that every day brings with it more software developers than the previous day. Everyone is writing an app. And software developers love writing software so much that they do it for free - consider all the late night projects that have no real purpose, or all the open source code that gets written. – Mike Nereson 12 years ago

3

One of the biggest issues I see with making the announcement too early is that in software development, the scope, sometimes including 'basic' features and functionality, tend to change throughout the development process, not to mention the launch schedule. This means a possibility of creating incorrect expectations in the marketplace, promising a schedule you can't meet or simply spending time marketing a concept that at launch will have changed, maybe drastically.

That said, with the right branding but lack of too much detail, you can run a fun 'teaser' campaign (ie 'Coming Soon!') in order to collect email addresses as mentioned in the previous reply, to develop a social media following, and to begin collecting analytics on the people who do visit the teaser landing page. Also, don't discount the SEO benefits of getting a 'Coming Soon' page up sooner than later. Social media especially is a great place to get buzz going around an idea that has yet to fully develop without spending too many unnecessary resources too early.

answered Jan 18 '12 at 01:42
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Abe S.
86 points
  • You describe many of my fears but your answers sheds light too thanks! – Barra MacMathuna 12 years ago

1

I have been coding for long and then switched to marketing and starting my own business. In my opinion marketing and campaign goes side by side while you are developing the product.

No matter how great your product would be finally, if not done marketed properly it won’t reach the end user.

So IMHO you should plan your launch campaign the same time you started conceptualizing your product. So as you proceed with the development, you can keep your followers or targeted customers updated.

For example, the day you created a logo or the first GUI, share it with the world. Let people share their feedback at every stage.

So if there is a need to tweak something in the product, you have a chance to tweak your campaign as well. Also if you start your campaign alongside the development, you will have at least first 10 users who would love to test your product

Another advantage of this approach is, you will be able to perfect your pitch for marketing your product.

And with respect to others copying your idea or concept, one should not be worried. Because some one who wish to copy with copy it even after 3 months or six months. So start on a positive note J

answered Jan 20 '12 at 22:24
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Pradeep
11 points

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