Was Facebook's early strategy of exclusivity the reason for their growth?


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Facebook started at Harvard and then spread to a very few other colleges early on. Eventually anyone with a university address could get an account, but they always kept an air of exclusivity.

When they opened their service up to everyone, they dropped this requirement and suddenly anyone could have an account. Yet, instead of failing, we all now know Facebook was a wild success.

Can their amazing growth be attributed to their exclusivity early on? What would have happened to a Facebook that was open to everyone?

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asked Mar 7 '11 at 10:11
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Matt
141 points

4 Answers


6

I think the reason for Facebook's success wasn't because of exclusivity, and was more because of focus. They made a simple product and solved problems that college students had, did that extremely well, and then slowly iterated to solve problems that everyone had.

If they had gone for the whole nut, they probably would have spiraled out of control and made a crappy product (MySpace, Friendster, etc). Instead, they focused on one usergroup, solved small problems, and paid attention to detail. The small details eventually added up into a world wide juggernaut.

answered Mar 8 '11 at 04:40
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Andy Cook
2,309 points
  • Good answer except for "solving problems". The best ideas make you procrastinate solving problems :) Your name looked familiar and I remember seeing you at some MIT startup (I forgot what bar). – Adam Gent 8 years ago

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I guess you can sort of answer yes to this question, but at the same time answer no as well. Facebook was exclusive because Mark Zuckerberg built it to basically be able to look at girls at his university, I don't think he ever expected it to be a massively popular site nor get to where it has now.

So in part it probably was, but not really. People just wanted an alternative to ugly MySpace and boring Bebo, Facebook was hated by a lot of MySpacer's in the early days and then it became trendy to create a Facebook and ever since it's been growing in popularity.

answered Mar 7 '11 at 13:15
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Digital Sea
1,613 points

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Exclusivity played a role in Facebook's focus, though it is debatable whether the amount/type of exclusivity was optimal. While we are quite certain that a Facebook which started out catering to the general public would have faltered like Myspace, we're not so certain about what would have happened if Facebook had been all-inclusive for every college from the get-go. It provided a valuable service to all college students, but some would argue it did not have to trickle down from the Ivy League schools to maintain its focus on serving the needs of its usergroup.

In terms of design and type of service, FB may have been able to capture the entire college market (or at least more of it) from the start. I remember by the time Facebook first reached Stanford, it had already developed some very broad niche-based features (now lost) including a status message that told you which dorm your friends were logged in from. This feature would have been great for all colleges, though it is understandable it would have taken more time to develop and map if Fb had involved more campuses. This leads one to think more about logistics and overhead; starting off with all colleges may have been a managerial nightmare for Zuckerberg, Saverin, Moskovitz, and Hughes. Server costs and marketing would have been prohibitive, and small mistakes (service outages) could have had larger repercussions on FB's reputation.

So did exclusivity provide any added value on top of the logistical ability to focus?
The thought experiment to approach this subsequent question would be to ask: Had Facebook started off with all colleges and a more exclusive competitor (say, exclusive to Harvard - Winkelvoss et al's ConnectU for example) emerged, who would have come out on top and why? Did students at other colleges feel they needed to be as cool as Harvard students (or wanted to be cool by connecting with them?), adding value to the initial exclusivity? Did Harvard student membership add value to Facebook just as celebrity membership added value to Twitter? One might argue that to some degree, this kind of inferiority complex - for better or for worse - pervades all of society, but it is very difficult to measure and talk about!

Another relevant question would be how easy is it for you to transition from your exclusive usergroup to other usergroups? Are there conflicting interests?

answered Mar 9 '11 at 03:32
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Henry The Hengineer
4,316 points

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No I don't. It was easy for Harvard students to invite/search for other Harvard students. I guess if they still have an exclusive site I would change my mind. Would it be any less appealing to current students?

Facebook's success is because of it's viral and volume capabilities. They try to make everything spreadable, shareable, searchable. They were maligned for taking it too far and not having enough default security. Even scores and achievement from solitaire can be shared. Invite everyone and everything. They can handle the volume because of technology and a lot of venture capital. Limited sharing/spreading and chronic over-loads would have killed the site.

answered Mar 9 '11 at 06:15
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Jeff O
6,169 points

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