How to setup [email protected] and [email protected] using Google Apps?


I have recently signed up to Google Apps.

I am setting up users for my mail accounts. When I tried to setup the following two user accounts:

I got the rather cryptic error message:
Username is reserved for email list
How do I set up these two email addresses using Google apps?

Email Google Apps

asked Jul 14 '10 at 19:51
236 points

2 Answers


You create them as mail groups (a.k.a. distribution lists), and then add one or more of your regular mail users to the group. In the Admin dashboard; Users and groups --> Groups --> Create new group.

These groups and emails to them are 'shared' with Google in the sense that Google also reads the emails. That's because these addresses are required by industry standards, for technical troubleshooting on mail delivery issues and spam. Not having these addresses could cause your domain to get blocked as a spammer ; and Google takes care of this for you by creating and monitoring these addresses automatically.

answered Jul 14 '10 at 20:51
Jesper Mortensen
15,292 points
  • @jesper: thanks!. tried it and it works! – Morpheous 13 years ago


Probably conflict with "postmaster", it is used for email lists and probably conflict with other Google settings.

answered Jul 15 '10 at 01:59
2,288 points

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