Which is better, Google adwords or Facebook ads?


13

I'm about to experiment with Facebook ads and I'm wondering which performs better in terms of ROI: Facebook or Google?

I've had some success with Google, so I'm looking forward to comparing. I'd love to know what I should expect.

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asked Mar 3 '10 at 05:09
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Greg Digneo
86 points

6 Answers


7

I'm a long time AdWords user and just started doing a test with Facebook a few days ago. Initial thoughts:

  • I'm promoting a web-based application targeted at eBay sellers.
  • My biggest issue is the reach. I started off with similar keywords as I use on Google and it tells me how many Facebook users will get served the ad. Out of 400 million, my first stab at it was taking me to a very small number. So I need to educate myself and figure out how to greatly broaden the reach of my ads. It's actually pretty cool though. As you check off certain options or fill in fields (e.g. education level, geography, marriage status...other demographics, keywords...) it will tell you at each point how many people you're reaching.
  • So far the CPC and cost per customer acquisition costs are really close between AdWords and Facebook. That's with no tuning, no nothing on the Facebook front. Took me five minutes to setup, create an ad and go. Did it myself. For AdWords, I use a consultant friends who's awesome to tune it and manage it.
  • More you can put in the ad, more characters and you can incorporate a small image. So that's nice.
  • Of course you're advertising on a social network, completely different advertising dynamic. So e.g. the clickthrough rates are a lot, lot lower. But as I said above, really it's about the CPC and CPA.

I'm diving more into it later today so if anything else jumps out at me I'll comment on my post here.

My recommendation (which sounds like what you're doing) would be to test Facebook and see how it performs with your AdWords results. And also to educate yourself, which you're obviously trying to do here. I took a crappy image, cranked out my ad creative in a few minutes based on the verbiage for my AdWords ad creative and ran with it. Even at that, I was surprised that it started performing almost immediately. (We track visits plus customer sign ups based on the source.)

I'll be interested in other answers to this too because I'm sure I can get much better performance in terms of reach and I hope on costs.

Good luck,

answered Mar 3 '10 at 05:50
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Chris
4,214 points
  • Thanks Chris. I'm looking forward to seeing how this goes. I appreciate the feedback. – Greg Digneo 7 years ago
  • As a note, I just had lunch with my SEM guru. We actually talked about your question and my results. My buddy said he's heard a real wide range of feedback on Facebook results, mostly not so great. But in my very limited test, not so bad. So we'll see after a few more days. – Chris 7 years ago
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4

Put yourself in the user's view, and try to come up with the use case to justify your investments.

I once read a statement from a senior executive (senior in terms of career and age) who said "Facebook? Yes, I use it to see my grandchildren pictures!"

What this means is that this grandpa, which might be a good target for your product, is in fact using Facebook. But when he goes there, his mindset is not to "find a product to buy".
He goes there to connect with his family! Wrong place to pitch a product... unless it's a special offer for discounted toys that grannies can buy for their loved ones...

On the other hand, if someone is on google searching for something, and if your product has a match with the keyword he used for the search, there's a good probablity that your product might interest him.
He's mindset is "I'm looking for something". He may not want to buy it just yet, but he is definitely looking for something... if that something is your product, you have a match and a potential prospect.

This is especially true for B2B. B2C products have some more probability of justifying an ROI on Facebook...

answered Mar 4 '10 at 01:10
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Mike
825 points

3

To do what, exactly? What is your purpose behind the purchase of these ads? Are you selling something? Are you attempting to generate web traffic? From our experience, Google ads work well in selling business software. Facebook ads do not work at all in selling busines software.

You might see different results with consumer software, or in just driving web traffic.

answered Mar 3 '10 at 05:15
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Gary E
12,510 points
  • Thanks Gary. I appreciate the feedback. – Greg Digneo 7 years ago
  • Just by the nature of the medium, Google ads are seen by people searching for something. They are an answer to your search. Facebook ads are a distraction to people involved in social acivities. – Gary E 7 years ago
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0

In general, people go to Google to look for things, people go to Facebook to socialize. So I would expect that Google Adwords would be a lot more successful for selling most types of products and services. But I only advertise on Adwords, not Facebook (ads for software used to be banned on Facebook), so this is just supposition. The one possible advantage of Facebook I can see is that they have better demographic targetting (e.g. by age) than Adwords.

answered Mar 3 '10 at 10:18
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Andy Brice
336 points

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I don't have any evidence to back this up - but my hunch is that when people are on the lookout for something specific and see something that looks like it will provide an answer, they will investigate it no matter where they see it, as long as it seems reasonably credible.

I have clicked on FB ads that seemed relevant to me. I haven't yet made a purchase because of them, but I think that's more because of the quality of ads on FB in Australia at the moment.

So I think FB ads could work, but more because they come across people's peripheral vision and look like they will meet a need rather than because they are searching for it directly at that moment. (Can't beat Google for that.)

However, the key (as with everything on the web) is test, test, test.

answered Mar 6 '10 at 12:54
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Susan Jones
4,123 points

0

I have tried both. And I can say that Google adwords are better in terms of hitting the target you want. Facebook ads is too expensive and your ads will most likely clicked by young teenagers that do not have interest with your product. I quit using Facebook ads knowing the facts that most Facebook users that click the ads are young teens. In terms of ROI, I would say you get better value with Google adwords.

answered Mar 6 '10 at 16:31
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Jpartogi
1,342 points

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