Calculating market size for a CRM app?


How can I figure out my market size for a CRM app similar to ZenDesk (support desk)? I am creating my pitch deck and can't figure out to accurately calculate that.

Market Analysis Market Research Market Cap

asked Feb 25 '14 at 17:45
Kevin Prudhomme
40 points

2 Answers


The snark in me would suggest that if you don't know this, or where to find it, or how to estimate it, you don't need to be building a pitch deck.

In the interests of being useful, I typed "CRM market size" into Google and found this article, which has the answer you're looking for:

answered Feb 25 '14 at 20:24
Nick Stevens
4,436 points


I tend to agree with Nicks answer - with the additional comment that a deck should be more specific and referencing TAM SAM and SOM. Don't know what that is? Read here.

answered Feb 26 '14 at 05:08
Jim Galley
9,952 points

Your Answer

  • Bold
  • Italic
  • • Bullets
  • 1. Numbers
  • Quote
Not the answer you're looking for? Ask your own question or browse other questions in these topics:

Market Analysis Market Research Market Cap