Pros and cons of FatFreeCRM?


1

What are the pros and cons of using FatFreeCRM?

It appears to be a lightweight, open-source CRM package.

What important features in other CRM packages is it lacking? How difficult is it to migrate from FatFreeCRM to something proprietary, like SalesForce.com or Highrise?

Sales Software Recommendations CRM Productivity

asked Nov 20 '10 at 05:27
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Joseph Turian
895 points

2 Answers


1

FatFree is a solid system, but there is a tradeoff of having to maintain it yourself. If you're a rails development shop it should be trivial to get yourself up and running, if not I would spend the couple bucks on Highrise and your more important resource (your time) on your business.

Regarding features. I have used everything from highrise to zoho to salesforce and the only features we ever really used were contact tracking and deal tracking. Everything other than that is great at a Fortune 500 company but pretty worthless at a startup. You don't need a report to tell you how many potential customers there are and where in the "pipeline" they are when there are 3 of you in the company ... you know.

Regarding migration. All the data in fat free will be in a database that you own and have control of. Salesforce offers tools to import just about anything so that would simply be a matter of exporting and importing. Highrise, I believe, only allows you to import contacts so you would have to use the API if you wanted to get your deals in as well.

Hope that helps.

answered Nov 22 '10 at 04:08
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Kyle West
708 points

0

I would consider using it if my application was built on Rails. I still like Highrise the best.

answered Nov 21 '10 at 10:06
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Frank
2,079 points

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