What would you spend 15 minutes a day of "Social Media" on?


6

I work in the B2B market. Many of our clients are owned and managed by the entrepreneur or owner. These are not high-tech companies. They make things, they manufacture, they develop, they produce and they sell. By and large very few of their employees spend very much of their time in front of computers.

In the process of designing and facilitating strategic growth initiatives we are launching their product or service into a new market, or with a new product offering. There intiatives are treated as start-ups -- the same zeal, enthusiasm, risks and challenges. The essential role of social media is a constant theme. From online identity development, to brand promotion, to position the leadership as intellectual leaders in their respective fields. Our team develops, designs and implement marketing and sales campaign which incorporate many forms of social media.

But then there is the role of the owner. The face. The name. Often the brand.

And they are busy. Very busy. They are the brains, the brawn, the motivation, and the sweat that are pulling their companies into existence. As we have all read numerous times in many great books they are caught in the classic "working in and working on" the business trap. We all know the dilemma. (Many of us feel it in our own work)

Okay. Let me add two more variables: none of them are part of the "Internet generation" and they are mostly in rural areas with limited and poor high-speed Internet options.

I think that many startups in this B2B space have the same experience as the companies we work with. There are so many things to do -- how do you prioritize this "social media."
Heck, most of the entrepreneurs I know have a challenge reading and answering their emails. We want them to be reading the reports coming out of the CRM, approving expenses -- We think we can earn a commitment of 15 minutes a day of their time devoted to their own "social media."

So what should we spend that 15 minutes of time on? Polishing online site profiles? Answer LinkedIn requests? Answering question related to their field on an "online experts" board. What is going to be the best use of their personal 15 minutes of social media each day?

Social Media Entrepreneurs Leadership Market Social

asked Mar 25 '11 at 07:50
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Joseph Barisonzi
12,141 points
  • is this really a startup question? – Tim J 8 years ago

3 Answers


4

I know the type of leaders you are describing. Initially at least, encourage them to spend their 15 minutes per day REVIEWING and OVERSEEING the four hours or so per day that SOMEONE ELSE in the company spends on social media. As time goes on and they get the hang of it, they will naturally begin to participate more on their own.

Good luck.

answered Mar 25 '11 at 08:39
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Dave Feyereisen
963 points

2

Further to Dave Feyereisen's response, which I think is spot on, the occasional response to a customer, or post on wherever, as identified by the SOMEONE ELSE to have best impact. This should further encourage them to join in the conversations. The PR value of customers occasionally seeing someone senior directly participating is worthwhile.

answered Mar 25 '11 at 11:52
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Matt
2,552 points

1

Your clients don't need to become social media gurus to get real value from social media. You could suggest they start with some simple things:

  • set up Google Alerts for the company, key clients, key competitors, and key issues so they get an automated update via e-mail.
  • create a Twitter id and follow key clients and competitors and leaders and influencers and do some occasional interaction like retweeting thoughtful tweets. Most importantly, listen to what they are saying. Use this to monitor for and react to tweets about and to their company. TweetDeck is great for making all this easy and simple - i.e., set up a column for each search and just scroll through a couple times a day.
  • They could add a blog to their web site and occasionally post short observations on clever things their clients have done with your client's products / services. Not "here's a new widget from us" but instead "here's how client X used our new widget to grow their sales by 12% last quarter".
answered Mar 27 '11 at 07:41
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Warren E. Hart
2,181 points

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