My startup is developing a mobile web application for an established enterprise ERP/CRM software package.
The software is essentially a mobile web application that is installed on the customers existing web server (we do not host the application).
We are unsure of how to best price the web app. Customers can range from 1-10 users, 10-100, 100-150, 250-500 and 500+.
Which of these scenarios would work best?
The prices are just for example.
What is the best method for pricing our solution?
Note: Another company provides a very limited offline mobile app @ $100 per user total cost (no support).
There's a really good eBook on this subject by Neil Davidson called "Don't Just Roll the Dice". You can get it from http://www.neildavidson.com/dontjustrollthedice.html Definitely worth a read.
The best method is to find out directly from customers what they are willing to pay.
I would probably have an install fee of 600-999 with 5-10 users included with a support cost of about 25% per annum on top. Extra users then 60-99 per unit depending on volume.