Customers Questions

We want to create a start-up, it offers computational services to biotechs for drug discovery. We want to find customers out of our country. Besides options such as traveling, or attending forums,...

Customers Email Contact

asked Dec 18 '12 at 17:40

Flow
114 points

I wonder if publishing a NO-refund policy will prevent the chargeback? As a business, we'll show it where the customers can see it -- on the website and include in emails invoices and sales...

Customers Payments Credit Cards

asked Dec 21 '12 at 19:04

Nimbuz
174 points

We are going to creating a start up that offers services to biotechs; our deliverable is to discover bioactive compounds in a given biological context (such as pharma). We want to follow some of...

Pricing Customers Lean

asked Dec 24 '12 at 20:42

Flow
114 points

We will soon be meeting for the first time with several of our potential customers which are chain-stores to which we will be selling our service. I don't want to uncover too much information...

Pricing Customers Negotiation

asked Dec 25 '12 at 03:29

Orchestrator
149 points

We are currently creating a spin-off from the university, that offers services to biotech/pharma companies. We have tried to reach our first customers by cold emails, but we were not very...

Marketing Strategy Customers Phone

asked Dec 27 '12 at 18:55

Flow
114 points

I have a very immature idea of a B2B startup, and I want to gather some feedback on it. Assuming, that "future customers" are business people, what is the best way to communicate with them on...

Customers B2B Customer Feedback

asked Dec 11 '12 at 15:46

Filipovskii Off
21 points

I am in the process of launching an LLC for app development. I already have a potential customer who has inquired about an app which I am currently creating mock-up designs for. Before I present...

Development Customers NDA

asked Nov 30 '12 at 18:03

Matt Clark
135 points

I just received an inquiry about a price quote for a large amount of Users for our Online Suggestion Box tool Vetter, from a local government employee. He simply asked for the quote, no other...

Pricing Sales Customers Enterprise Saas

asked Oct 22 '12 at 20:26

Dmurtagh
157 points

Recently, I heard about the concept of being able to predict customer churn as a way to avoid losing customers. Is there a reliable way to predict customer churn rate?

Customers Statistics Forecast

asked Oct 24 '12 at 07:39

Mohammad Ali Akbari
113 points

Question: How do you prevent a situation where you have to produce work-product work first and get client feedback before getting on the right track to meet their needs? Are there techniques to...

Management Customers Project Management Design Web Design

asked Oct 18 '12 at 10:34

Daniel Skowro?Ski
18 points

Looking at how someone uses an existing products/services, is there a way to tell what sort of adopter they are in the adoption curve for a new market? If so how, and what is the source for this...

Customers Market

asked Aug 9 '12 at 13:09

Blunders .
899 points

Currently, we are developing an android app, which is used to target stock market investor. May I know which way offer a better way, to monetize your app? In app purchase Paid app download

Pricing Customers Monetization Android

asked Jul 29 '12 at 04:53

Cheok Yan Cheng
119 points

I've recently launched a website and I need to sign up as many local businesses as I can on it. The website is currently only available for local businesses in Ontario, Canada only. There are a few...

Customers Local

asked Jun 18 '12 at 10:37

Bizlia Inc.
6 points

Possible Duplicate: Can I use the logos of other companies on my site? This is a legal question, so I suppose I should consult a lawyer ... any lawyers reading this? ;-) After almost 2 years I...

Customers Legal Website

asked May 12 '12 at 14:01

Mawg
101 points

I am doing a Customer Discovery phase (as per Customer Development model by Steven G. Blank). In this step I need to have to identify the following: The customer has a problem. The customer...

Customers Statistics Survey

asked May 15 '12 at 08:05

Mvbl Fst
144 points

I would like to hear from those folks that have gone through their initial market research and idea validation stages of their start-up and would like to share how they went about making sure their...

Marketing Ideas Customers Valuation

asked Apr 24 '12 at 12:34

Victor S
141 points

I'll soon be releasing my software product. It's much better than some of the existing products out there. My competitors make it easy to find who their customers are. Do you think it's ethical for...

Customers

asked Apr 13 '12 at 16:24

Grant D
23 points

we have a relative small project and although it is going slow , there is some progress and good signs,but still far away from feature complete Anyway my question is when to pitch for VC or when...

Customers Venture Capital

asked Mar 1 '12 at 23:18

Altuure
103 points

I have bootstrapped a startup and am at the stage where I need salespeople who can go out and acquire some customers. Online marketing doesn't seem to be helping since my startup is a B2B focusing...

Marketing Sales Customers

asked Jan 28 '12 at 09:02

User15995
42 points

Just had an experience in my startup about a customer in my software start up. I develop server based software products for the past year and have a few customers for the same. A new customer came...

Contract Customers Software Licensing

asked Jan 10 '12 at 12:41

Muthu
159 points