Saas Questions


0 Votes
0 Answers
617 Views
What is the best helpdesk software for small business?

I’m looking for a simple, functional and cost-effective helpdesk software on the cloud. Which is the best to use for a small business? I’ve already tried OsTicket, had some issues with ticket...

asked Apr 7 '17 at 10:03
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Bilbao
1 point

1 Votes
1 Answers
980 Views
Should I offer discount coupons for beta users when turning to paid service

This is bit generic question, however I would appreciate to hear different opinions. I have developed a user based over the last couple of months for my online SAAS business. Now I am going to end...

asked May 10 '12 at 04:21
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Ruvana
6 points

8 Votes
2 Answers
1.77K Views
Offering bulk discounts on SaaS user subscription fees

Please note that I am specifically referring to SaaS providers that have adopted the traditional pricing model of charging per user per month, and have at some point considered offering pricing...

asked Apr 16 '12 at 19:37
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Kosta Kontos
216 points

1 Votes
1 Answers
2.86K Views
SaaS and volume discount

How is the typical way to present volume discount to SaaS offering for large accounts ? If the standard prices are for example $50/seat/month. Should we define an extra segment starting with a...

asked Jan 6 '15 at 14:52
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Mac
6 points

1 Votes
1 Answers
2.59K Views
How much does a SaaS customer support cost on average?

For subscription-based B2C SaaS businesses where the business is not charge for the support, but for the subscription. How much does on average customer/visitor support account to? In other words,...

asked Apr 27 '11 at 15:13
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Simpatico
198 points

16 Votes
6 Answers
2.95K Views
Have the ideas, found the niche...what to do first?

I have found two completely seaprate niches, and identified the target markets for them both. I have comprehensive ideas and details on how the applications should work. I have a developer that I...

asked May 19 '10 at 08:00
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Kerry
113 points

3 Votes
1 Answers
2.85K Views
Affiliate network for just SaaS applications?

Is there an affiliate network like CJ or LinkShare, but just for SaaS applications?There are only a handful of SaaS startups utilizing affiliate marketing as a way to grow their customer base.After...

asked Jun 5 '14 at 16:10
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Robert Schaffer
21 points

0 Votes
1 Answers
2.45K Views
Crowdfunding platform for enterprise SaaS startup?

Is there a crowdfunding platform like Kickstarter for enterprise SaaS products? Sites like Kickstarter and Indiegogo mainly seem to be for consumer tech.

asked Jun 10 '14 at 18:56
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Charles King
2 points

2 Votes
2 Answers
1.05K Views
What percentage of revenue should you allocate for R&D for established SaaS companies?

Assuming you have a SaaS company that is already generating over $1M per year in gross revenue, how much of that should you allocate towards R&B and product development?In the early stages,...

asked Jun 12 '14 at 18:41
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Nellie Lee
12 points

2 Votes
0 Answers
934 Views
Hiring sales people on just commission for a B2B SaaS product?

Is it possible to hire sales people for a B2B SaaS company that work solely on commissions? If we were to offer them 50% of sales (which is a gigantic amount considering most companies offer 2% to...

asked Jun 16 '14 at 15:13
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Joseph Key
12 points

2 Votes
2 Answers
558 Views
Marketing a software product to new lawyers, when their industry shows mass unemployment?

I am creating a SaaS software product that targets brand new law graduates. But statistics show that law schools are churning out TWICE as many lawyers than there is demand.So that means half of...


1 Votes
1 Answers
1.76K Views
How much is the average sales commission in B2B SaaS sales?

I'm currently running a SaaS and I'm starting to look around to hire the first sales rep / sales agent, so the last few days I've read a lot about creating a sales plan, commissions, base...

asked Jul 20 '14 at 22:46
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James
6 points

1 Votes
0 Answers
755 Views
Is education a profitable niche for a SaaS product?

I'm looking to create a SaaS application that targets educators (teachers and school districts). I am concerned that there isn't much money to made as teachers wouldn't shell out a large sum per...

asked Jul 29 '14 at 14:29
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James Cobb
6 points

1 Votes
1 Answers
829 Views
Should you show more then one payment durations on SaaS checkout pages?

On my SaaS app, I currently only have a recurring monthly option.Should I also add yearly and quarterly payment options (and offer customers a small discount if they pick one of those)?One clear...

asked Sep 3 '14 at 20:28
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Joyce Mc Clellan
9 points

1 Votes
0 Answers
755 Views
Is it possible to grow a SaaS startup without SEO traffic?

Can an app without any Google rankings get enough traffic to convert into paying customers? What marketing channels apart from SEO should one use to get traffic for SaaS applications?SEO will be...

asked Sep 4 '14 at 16:00
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William Hartman
7 points

1 Votes
1 Answers
905 Views
What could be putting limits on user engagement?

My SaaS product extracts data from pdf files. Free trial gets users 10 free extractions. Paying users get 100 jobs. User logs into dashboard, uploads pdf, and downloads the extracted data. That is...

asked Sep 20 '14 at 03:58
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user7823742
21 points

2 Votes
2 Answers
1.28K Views
SaaS pricing: many smaller customers paying $x or a few customers paying $x,xxx? Which is better?

We are in a unique SaaS segment which has few competitors. In terms of pricing our plans, is it better to charge a premium (and get fewer customers) or price them low and potentially get a large...

asked May 1 '15 at 12:29
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Bruce Wigington
12 points

1 Votes
2 Answers
1.55K Views
New SAAS product: Adwords or GetApp/FindTheBest type approach for marketing?

I have a new task management app. Born out of frustration that the current models out there are lacking in a bunch of features you would think would be obvious plus I added a new feature which I...

asked May 30 '15 at 02:30
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Paul Moran
6 points

6 Votes
5 Answers
1.45K Views
Is telemarketing an effective sales technique for SaaS?

Has anyone here had success driving sales for their SaaS startup using telemarketing, or is it usually just a waste of money and a way to annoy potential customers?

asked Feb 10 '11 at 11:55
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Jon Kragh
185 points

0 Votes
0 Answers
558 Views
How to get reviews for your product?

We're launching a B2B SaaS application and want to get relevant blogs to review our product. How can we go about doing that?Here is what we hope to gain from the reviews: Direct leads from people...

asked May 23 '14 at 10:25
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Gregory Taylor
2 points